Club settings

“Settings” sits in the “Settings” group of the menu, next to “Website”, “Service billing” and “Support”. Its tabs:

• “Club and branches”: the club name, its branches, the time zone and the currency. Settings open on this tab.
• “API”: access keys for your own integrations.
• “Website”: the website address, the description under the club name and a custom domain.
• “Payments”: card payments through Stripe, the seller details and the website description, contacts and language.
• “Billing cycle”: how often memberships are billed, branch cycles and the membership fee.
• “Self-service”: what members may do with their membership in the member area.
• “Booking rules”: when members can book, how long a rental lasts, when a drop-in pays and what a cancellation refunds; the schedule guide explains them.
• “Assistant”: turning the AI analytics assistant on or off.
• “Support log”: when easygym support entered your club and what it changed.
• “Signup form”: what the join page of your website asks.
• “Data import”: moving data from another system.

Settings → Payments holds the card “Club website and seller details” with two forms. Clients see the result of both.

• “Seller details”: who sells to your clients. The legal name, the registration or licence number and the registered address are required; the tax number, country of registration, business address and bank details are optional. The offer, refunds and contacts pages of your website, client receipts and the invoices you get from easygym are built from them.
• “Website description, contacts and language”: the club description, the club email and phone, the main website language and the languages the site offers.

The offer, refunds and contacts pages appear on your website once the seller details and the club email are filled in. Until then, “Needs attention” on the Home page reminds you about the missing details.

Settings → Website shows the address where clients buy memberships and sign in to the member area, and lets you edit the description under the club name. The short name in the address cannot be changed: links in emails, QR codes and client bookmarks already use it.

1. 1Enter just the domain, such as www.myclub.com, in “Custom domain” and save. This is a request to connect it.
2. 2Write to easygym support that you want the domain connected: domains are added to the platform by hand.
3. 3At your domain registrar, create the DNS record support gives you: a CNAME for a subdomain or an A record for the root domain.
4. 4Once the domain works, support confirms it: the website and the links in client emails move to it, and the platform address keeps working.

Page sections, texts, theme and publishing are in the “Website” section of the menu, not here.

Settings → Club and branches holds the club name, its branches, the time zone and the currency. The club name is shown on the website, in emails, on receipts and on invoices; change it under “Club name” and it is used at once. The website address stays the same: links, QR codes and bookmarks already use it.

1. 1Open “Add a branch” under the branch list.
2. 2Enter the branch name, address, country, phone, email and opening hours. The hours start at 07:00–22:00 every day; mark days off as closed.
3. 3Press “Add branch”. The branch appears at once in the schedule, at the front desk and the register, in reports and on the website.

A new branch works with what the club already has: plans for all branches, booking rules, payment methods and tax rates. Its halls and rooms you add in Resources. The time zone and the currency are shared by the whole club. While the club is on the free tier, a branch costs nothing; on Pro each working branch, an online one included, is billed at the Pro price.

Each branch in the list opens into one form: name, description, phone, email, address, country and opening hours. The same form is in Website, on the “Theme and branches” tab. Branch cards appear on the website with its first publication; after that, branch changes show at once, without publishing. An online branch, a branch without an address, is added with the “Online branch” form here, in the “Online” section or on the “Theme and branches” tab.

“Close branch” hides a branch from the schedule, the front desk, the register and the website; its history stays in reports, and “Reopen” under “Closed branches” brings it back. A branch closes only when nothing waits for it: no upcoming classes, rentals or events, no memberships sold in it and no plans sold only there. Instead of the button, the branch shows what to move first. The last open branch of the club cannot be closed.

“Today” on every screen, the schedule, reports and emails follow the club time zone. Choose a new one under “Time zone” and read the preview before you press “Change time zone” and confirm:

• Classes, bookings and events from now on keep their local time: a class at 18:00 stays at 18:00 in the new time zone. Members see the schedule in the club time zone, so their classes stay at the same hour for them too.
• Past classes, visits and payments keep the moment they happened, so in the new time zone they show at a different hour.

The currency is AED, USD or EUR; card payments through Stripe work in each. While the club has taken no money, change it under “Currency”. Prices stay the same numbers, so 600 AED becomes 600 USD: review plan, product, class and rental prices afterwards. Invoices from easygym follow: in dirhams for a club in AED, in dollars otherwise, from the next billing period.

• The club cycle is “Calendar month”, 12 payments a year on the same date, or “4 weeks”, 13 payments a year on the same weekday. New plans are created with it; memberships already sold keep the terms they were bought on.
• A branch can bill on its own cycle or stay “Same as club”.
• “Membership fee” is an optional yearly fee for club membership: on the day of purchase or a set number of days later, then every year on the membership anniversary, with an optional first-year promotion amount.
• “Move existing plans” switches monthly plans to every 4 weeks or back. The price per period stays the same; memberships already sold keep their old cycle until the member cancels.

“Self-service” decides what members do themselves in the member area. Stopping auto-renewal is always allowed: the membership stays valid until the end of the paid period. Pausing and immediate cancellation cost the club money, so they stay off until you switch them on:

• “Members can pause their membership themselves”, within the longest pause at a time and the number of pauses per year you set.
• “Members can cancel their membership immediately”: the membership and access end at once, and easygym does not refund the rest of the period by itself.

The “Signup form” tab builds the join page of your website. Nothing is coded: the form follows these settings, and the preview “What the member sees” shows the result before you press “Save”.

• “How members identify themselves”: by email, by phone number, or by either.
• For each field in the “Member” column (first and last name, email, phone, date of birth, gender, address and photo) choose “Required”, “Optional” or “Don't show”.
• “Allow adding family”: one adult signs up the whole family. A minor is always signed up by an adult.
• “Ask for a plan in the form”: the person picks a plan while signing up. It is recorded as a wish, not as a sale.
• “Require signing the rules”: the person ticks the agreement and types their full name as a signature; “Consent text” is the wording they agree to.

The “Assistant” tab turns the AI analytics assistant on or off, shows the questions used this month against the limit included in your easygym tier and lists exactly which data goes to the model.

“Support log” shows every time easygym support entered your club: when access opened and closed, each change made, the reason and the screen. Support opens your admin only in support mode, with a stated reason and for a limited time, and the club owner and administrators get an email when it happens.

• Settings → Payments: connect card payments through the club’s own Stripe account and follow online payments. The Stripe guide walks through it step by step.
• Settings → API: access keys and addresses for your own integrations, described in the API guide.
• Settings → Data import: moving members, plans and memberships from a CSV file, described in the import guide.